Lazer Tech 2005 is firm in its commitment to the following policies.
Staffing
- To provide multi-skilled, self-motivated people able to meet the specific and specialised demands of working with high voltage transformers and associated electrical equipment.
- To expand the work force as demands increase in order to sustain the policies of Lazer Tech 2005.
- To provide on-going specific training to ensure quality of service.
- To ensure First Aid and Authorisation Holders Certificates are kept current.
- To ensure appropriate welding certificates are maintained.
The staff of Lazer Tech were trained in the repair of transformers by Mr Graeme Fincher during a
continuous six month 'on the job' transformer repair. It was the first 220KV, OLTC, interconnecting
transformer repair and 60MVA to 80MVA upgrade completed at Benmore. This involved extensive
internal diagnostic training, analysing faults and repairing defects, training on the dryout procedure,
and testing of the repaired transformer to the international Power Transformer Standard IEC76. Staff
have a sound base of transformer knowledge and experience, further extended as other units have
been repaired.
Since this initial training, knowledge has been shared with new staff members in support of other in-house training initiatives, to consolidate the company's skills and knowledge base.
Staff knowledge, experience and flexibility ensure Lazer Tech 2005 ability to offer an effective and cost effective service anywhere in New Zealand and international.
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Management
Lazer Tech 2005 has a prime goal of achieving excellence in all its endeavours.
The management of Lazer Tech 2005 believes attention to detail is of prime importance and does not consider a contract is complete until client satisfaction is attained.
Management will employ outside professional support when appropriate and required, ensuring a high standard of service is maintained.
Maintaining flexibility within staff, contracts, time management and use of equipment is important.
Lazer Tech 2005 is always open to negotiation and encourages flexibility and innovation.
Lazer Tech 2005 employs Mr Graeme Fincher of Fincher Consultants as its primary engineering consultant. Mr Fincher is widely known and well respected in the industry. He has worked with Lazer Tech staff on many projects.
The National Bank of New Zealand confirms its continued association with Lazer Tech 2005 in providing banking facilities to cover any budgeted funding requirements should they be necessary.
Deloitte Chartered Accountants of Dunedin are employed as the company's financial advisors. They are involved in the preparation of quotes, tenders and monitoring of financial performance.
EIB Insurance Ltd of Dunedin is employed as the company's insurance broker. Lazer Tech 2005 has a commitment to uphold a responsible attitude towards insurance of business assets, key personnel, public liability and other associated risks. Appropriate insurance cover is in place prior to any contract commencing.
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Safety
Safety will at all times be the first and foremost issue on any contract. The achievement of profit and targets will never overshadow any safety issue.
Lazer Tech 2005 is committed to ensuring the highest standards of safety in relation to all activities. All staff regularly undergo safety training programmes.
Safety is regarded as being essential to every employee's welfare and to maintaining effective operational performance.
Lazer Tech 2005 actively promotes employee responsibility for ensuring that the highest safety standards are maintained.
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Quality Control
Client satisfaction is Lazer Tech 2005 primary commitment.
Quality of work to the client's requirements is Lazer Tech 2005 top priority.
Lazer Tech 2005 staff and management are dedicated to achieving excellence.
Lazer Tech 2005 Total Quality System is supported by high quality and detailed documentation.
Lazer Tech 2005 demonstrates quality and competence by ensuring all contracts are carried out on time, to budget and to the client's satisfaction.
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Ownership Policy
ALL equipment and property is treated as being owned by Lazer Tech 2005 during any period of Lazer Tech 2005 use, repair, maintenance, testing or inspection.
Lazer Tech 2005 takes responsibility for ensuring quality workmanship is maintained whether carried out by its own personnel or outside expertise.
Outside expertise or sub-contractors, while working for Lazer Tech 2005, are considered to be part of the Lazer Tech 2005 team.
Particular attention is paid to client's security systems.
Particular attention is paid to the safety of all personnel in any work area, not just its own employees.
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Communication Policy
Lazer Tech 2005 believes it is of vital importance to maintain effective, open, honest and direct communication with all interested parties.
Extensive use is made of modern communication technology to ensure all parties are well informed.
Successful strategies of conflict resolution, negotiation, decision making, problem solving and appropriate feed back are employed and respected by Lazer Tech 2005.
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Administration
To provide clear, concise and accurate documentation to support all aspects of tenders, contracts and in particular, final documentation of contracts.
To maintain a strict confidentiality ethic regarding the contents of tenders, proprietary information, proposals and contracts and all other administrative areas of the company.
To provide appropriate administrative procedures to support the effective operation of the whole company.
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The Environment
Lazer Tech 2005 is aware of its obligations under the resource Management Act 1991 and aims to ensure full compliance with this Act, seeing it as a minimum standard for environmental care.
All staff and sub-contractors are aware of the company's environmental standards and are encouraged to assist in the implementation of this policy.
Lazer Tech 2005 manages its operations to promote the beneficial use of the environment while minimising any adverse effects.
Last updated April 2005
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